Bhumi AI Privacy Policy

1. Introduction

Bhumi AI ("we", "our", "us"), a product by Survey Mitra, is committed to protecting your privacy. This Privacy Policy explains how we collect, use, and safeguard your information when you use our WhatsApp-based land record analysis service.

2. Information We Collect

We collect the following information when you interact with our service:

• Your WhatsApp phone number (for communication purposes)
• Land record documents (Nakal/Bhulekh) you share for analysis
• Chat messages exchanged with our AI bot

3. How We Use Your Data

Your data is used solely for:

• Generating AI-powered land record analysis reports
• Providing loan eligibility information
• Improving our service quality

4. Data Security

We do NOT scrape any government websites. We only process documents you voluntarily share with us. Your documents are processed securely using encrypted connections and are not shared with any third parties without your consent.

5. Data Retention

Documents shared for analysis are processed in real-time and are not permanently stored on our servers. Chat history is maintained only as required for service continuity and is subject to WhatsApp's own data policies.

6. Third-Party Services

We use WhatsApp Business API (by Meta) for communication and AI services for document analysis. These services have their own privacy policies. We do not sell or share your personal information with advertisers or data brokers.

7. Your Rights

You have the right to request deletion of your data at any time. Simply send us a message on WhatsApp or email us at contact@surveymitra.com.

8. Changes to this Policy

We may update this Privacy Policy from time to time. Any changes will be communicated through our WhatsApp service. Continued use of our service after changes constitutes acceptance of the updated policy.

9. Contact

For any privacy-related queries, contact us at contact@surveymitra.com or visit our Contact page.